bongo77's Terms and Conditions

1 General Rules

These terms and conditions apply to the bongo77 platform and all services connected to it. They serve as a legal agreement between the user and bongo77. By accessing the site, creating an account, or playing any game, you are considered to have fully accepted these terms.

bongo77 reserves the right to amend these terms at any time. Continued use of the site after changes take effect will be considered acceptance of the updated terms. It is therefore advisable to read this page before each session.

If any part of these terms is unclear, contact bongo77's support team via live chat or email — the service is available 24/7 in Bengali and English.

2 Eligibility and Age Requirement

To open an account and use any service on bongo77, a user must be at least 21 years old. Accounts belonging to users below this age will be closed immediately, and any deposited funds may be forfeited.

The following individuals may not register on bongo77:

• Anyone under 21 years of age.
• Anyone currently enrolled in a voluntary self-exclusion programme.
• Anyone located in a jurisdiction where accessing online gaming services is prohibited by law.
• Anyone whose previous account was closed due to a breach of the rules.

bongo77 may request a government-issued ID or other documents at any time to verify age. We reserve the right to temporarily or permanently suspend an account if documents are not submitted.

3 Account Registration and Management

3.1 One Account Policy

Each person may hold only one account. Opening multiple accounts or operating an account in someone else's name is strictly prohibited. If this rule is breached, all associated accounts may be closed and any accumulated balance may be cancelled.

3.2 Accurate Information at Registration

Information provided at registration — name, mobile number, date of birth — must be truthful and up to date. Opening an account with false or incorrect information may result in immediate closure.

3.3 Password Security

Keeping your login details confidential is your responsibility. Do not share your password with anyone. If you suspect any unauthorised access to your account, notify bongo77's support team immediately. For more details on protecting your personal information, read our Privacy Policy.

3.4 Account Verification (KYC)

Before processing a withdrawal request, bongo77 may ask for a copy of your national ID card or passport to verify your identity. Withdrawals may be held until this process is complete.

4 Deposits and Withdrawals

4.1 Payment Methods

bongo77 currently accepts bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major banks) for both deposits and withdrawals.

4.2 Limits

The minimum deposit amount is ৳200 and the minimum withdrawal is ৳1,000. These limits apply equally across all payment methods.

4.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 30 minutes to 3 hours. However, this time may increase if account verification is incomplete or if unusual activity is suspected.

4.4 Source of Funds

Users must ensure that deposited funds come from a legitimate source. If money laundering or suspicious financial activity is detected, the account will be suspended immediately and the relevant authorities will be notified.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

A 120% bonus is available on your first deposit at bongo77, up to a maximum of ৳15,000. For example, a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. The wagering requirement for this bonus is 10 times the bonus amount — meaning you must place bets totalling ৳1,200 × 10 = ৳12,000 before winnings from the bonus can be withdrawn.

5.2 General Bonus Terms

• Each bonus offer may have its own terms — read them carefully before accepting.
• Multiple bonuses cannot be applied to a single deposit unless specifically stated.
• Funds received from bonuses cannot be withdrawn directly as cash — wagering requirements must be completed first.
• If bonus abuse or manipulation is suspected without satisfactory evidence to the contrary, the bonus may be cancelled at bongo77's discretion.

5.3 VIP Programme

bongo77's VIP programme has three tiers — Bronze, Silver and Gold. Weekly cashback is paid at each tier: up to 0.3% at Bronze, up to 0.5% at Silver and up to 0.8% at Gold. Cashback is calculated based on the total net loss for the week. Example: at Silver tier, a net loss of ৳20,000 earns up to ৳100 cashback.

6 Games and Betting Policy

6.1 Game Fairness

All games available on bongo77 are operated by verified third-party software providers, including Pragmatic Play, PG Soft, JILI, Evolution and Spribe, among others. Game outcomes are determined using Random Number Generator (RNG) technology, which is entirely impartial.

6.2 Validity of Bets

Bets that are not completed due to a technical error, network disconnection or system issue will be considered void and the stake will be refunded automatically. Winnings obtained by exploiting any technical error will be considered void.

6.3 Manipulation Prohibited

Exploiting software bugs, collecting bonuses across multiple accounts, or using any form of fraudulent tactic is strictly prohibited. If such activity is proven, the account will be closed and any funds collected will be forfeited.

6.4 Sports Betting

When betting on cricket, football and other sports, each market and odds has its own rules. If a match is cancelled or postponed, bongo77's decision on the relevant bets is final.

7 Responsible Gaming Obligations

bongo77 believes that gaming is a form of entertainment, not a source of income. Every user should play within their means and maintain control over their gaming activity.

We provide tools for deposit limits, loss limits and voluntary breaks. Any user who feels their gaming behaviour is becoming a concern can contact the support team immediately. Our Responsible Gaming Guidelines contain detailed information and support options on this subject.

8 Personal Data and Privacy

Personal information provided at registration is collected and stored solely for the purposes of account management, payment verification and fulfilling legal obligations. bongo77 does not sell your information to third parties.

Full details on the collection, storage and use of data are set out in our Privacy Policy. You will also find information there about our cookie policy and your rights regarding the management of your data.

Keeping user data secure in accordance with applicable data protection laws in Bangladesh is our priority. Your data is protected through SSL encryption and other security measures.

9 Security and Fraud Prevention

bongo77 uses both automated and manual monitoring to ensure platform security. If suspicious transactions, unusual betting patterns or signs of multiple accounts are detected, an immediate investigation will begin.

If unauthorised activity is suspected on a user's account, bongo77 may temporarily suspend the account and request additional verification. These measures are taken to protect the user's interests.

• Never share your OTP or password with anyone.
• Avoid logging in from unfamiliar devices or public Wi-Fi.
• Log out of your account at the end of each session.
• If you notice anything suspicious, inform the support team immediately.

10 Suspension and Account Closure

10.1 bongo77's Right to Suspend

bongo77 may temporarily or permanently close an account without notice for any of the following reasons:

• Breach of any clause of these terms and conditions.
• Providing false or misleading information.
• Suspicion of fraud, money laundering or any other unlawful activity.
• Operating multiple accounts.
• Exploiting system errors.

10.2 User's Own Request for Account Closure

A user may request closure of their own account at any time through the support team. If a verifiable balance exists before closure, the opportunity to withdraw it will be provided; however, any unused bonuses that do not meet the conditions will be cancelled.

11 Limitation of Liability

bongo77 endeavours to provide its services as continuously and reliably as possible. However, we will not be liable in the following situations:

• Losses caused by internet disconnection or issues with the user's device.
• Service disruptions due to unavoidable circumstances such as natural disasters or server attacks.
• Problems arising from third-party software errors.
• Financial losses caused by the user's own actions.

For any dispute or complaint, please contact bongo77's support team in the first instance. Our Frequently Asked Questions (FAQ) page may also be helpful for common queries.

12 Changes to Terms

bongo77 reserves the right to change, add to or remove any part of these terms and conditions at any time. For significant changes, a notice will be posted on the platform where possible. However, the latest version of this page will always be considered the effective version.

Continued use of the service after changes have been made will be taken to mean that you have accepted the new terms. If you do not agree with any term, stop using your account immediately and notify the support team.

The Bengali version of these terms is considered the primary version. To learn more about bongo77, visit our About Us page.